Free De-escalation Training for Toronto Street-Front Retailers

The City of Toronto Economic Development & Culture is providing valuable, free de-escalation training webinars designed to empower street-front retail businesses. These sessions will equip your team with essential customer service and supportive communication skills to effectively de-escalate situations involving agitated individuals in your workplace. These trainings are presented as part of the Safe & Inclusive Retail Strategy.

To learn more or to attend training webinars, visit City of Toronto Economic Development & Culture’s Eventbrite page.

Don't miss this opportunity to invest in your team's safety and enhance your customer service approach. Encourage your staff to register for these important webinars presented by The City of Toronto Economic Development & Culture as part of the Safe & Inclusive Retail Strategy!