Government Digital Services Feedback Sessions
The Government of Ontario is holding one-on-one sessions to learn more about your experiences running a business, with the aim of improving digital services provided by the government. If you’ve ever been stuck in a confusing portal, struggled to find the right forms, or felt like online processes take too long — this is an opportunity to share practical feedback that could lead to real improvements.
These sessions are especially valuable for small business owners who don’t have large admin teams and feel the impact of clunky systems most acutely. Your feedback can help highlight what needs to be clearer, faster, or better designed.
You might share insights such as:
What processes feel overly complex or repetitive
Where information is hard to find
Which steps cause delays or confusion
What would save you time and reduce administrative burden
